Song Downloads Help and Frequently Asked Questions |
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| General Questions About Song Downloads |
Technical Issues and Requirements |
| Your Song Downloads Account |
Contact Customer Support |
| Downloading Songs from The Healing Music Discovery Store |
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| General Questions About Song Downloads |
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| How much do Song Downloads cost? |
| How much do Album (CD) Downloads cost? |
| Is there a subscription fee or other extra fees when I buy downloads? |
| When I buy Song Downloads from The Healing Music Discovery Store, how can I use the music files? |
| Why can't I find a specific song or type of music? |
| Do the Song Download files offer good quality sound? |
| Are these Song Downloads legal? |
| Are these Song Downloads safe? |
| Some songs do not have a "Buy" or "Add to Cart" button - why is this? |
| Can I buy Song Downloads from this webstore if I live outside the United States? |
| Can I send a Song Download as a Gift? |
| Optimize your listening, buying, and downloading experience on HealingMusic.org.com |
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| How much do Song Downloads cost? |
| Most songs are $1.25 each, however, we do charge a bit more for very long songs. For example, a 15 minute version of God's Cricket Chorus is $2.00 and a 30 minute version of the same song is $3.50. Note: the song price does not include sales tax (California residents) which is added during checkout. |
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| How much do full CD (album) Downloads cost? |
Full CDs are not currently available for downloads at a set price. The price of the entire CD downloaded will be the cumulative price of all individual songs on the CD that can be placed in an order and downloaded one at a time after the order is completed.
Note: You can always order a custom CD with a variation of the original CD order of songs or you can also order the CD itself on HealingMusic.org and it will be shipped to you. |
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| Is there a subscription fee or other extra fees when I buy downloads? |
| No. You only pay for the price of the Song Downloads you purchase, plus applicable sales tax. |
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| When I buy Song Downloads from The Healing Music Discovery Store how can I use the music files? |
| You can download the music to your computer, burn it onto a CD, transfer it to a portable device, or create a backup on your computer. When you buy a download it is for your personal use only, and not for resale, or for re-distribution to multiple parties. If you want use the music for re-broadcast, resale, or to include in a product such as a video or website, please contact us to obtain the appropriate license. |
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| Why can't I find a specific song or type of music? |
| The Healing Music Discovery Store features a focused catalog of music from a select group of artists that fits specialized uses and audiences. You'll find over 1,600 categories of music in our catalog, and most songs are from smaller or mid-sized record labels rather than the 'major' labels and artists you'll find at large chain retailers. We are continuously adding new songs and artists to our catalog, so be sure to visit often. We love to offer suggestions for new songs and we welcome your suggestions, so please contact us. |
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| Do the Song Download files offer good quality sound? |
| Absolutely! All Song Downloads are high-resolution 128Kbps MP3 files, which ensures you will enjoy a CD quality listening experience. (Note: the streaming audio samples you hear on this website are a much lower 64k resolution - we use this on the website to enable easier listening with less bandwidth for our customers who have slower internet connections or older computers). |
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| Are these Song Downloads legal? |
| Absolutely. All of the music on this website has been provided direct from the artist or record label. We only sell music that they have legally licensed for sale to the general public for personal use. If you want use the music for re-broadcast, resale, or to include in a product such as a video or website, please c contact SongPeddler, our e-commerce partner, for assistance with obtaining a license.. |
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| Are these Song Downloads safe? |
| We ensure that all music you download from The Healing Music Discovery catalog is virus free and safe for your computer. Please note that The Healing Music Discovery Store is not responsible for any computer issues related to your system software, application software, or hardware. |
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| Some songs do not have a "Buy" or "Add to Cart" button - why is this? |
| The artist or record label who owns each song, and not HealingMusic.org, decides whether a song will be available for sales as a Download (or for use on a Customer CD). A song may not be available for individual sale because of copyright/license restrictions, or simply because the owner did not realize customers would want to buy it as a download. Please contact our Customer Service at (877) 766-4733 if you want to buy a song that's not listed for Download sale, and we'll be happy to follow up with the song owner, or to suggest and alternative. |
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| Can I buy Song Downloads from this webstore if I live outside the United States? |
| Yes, you can buy Song Downloads as well as CDs and Custom CDs. We serve customers across the globe, and we accept payment via Visa, MasterCard, Discover, or PayPal. |
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| Can I send a Song Download as a Gift? |
| We love the Gift of Music! If you want to give the gift of Song Downloads, we encourage you to buy a Gift Certificate which will be emailed to your recipient. Another option is to purchase a Custom CD or CD single which you can personalize and have directly shipped to your friend, family or colleague. We're happy to help, just contact SongPeddler, our e-commerce partner, for assistance. |
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| To optimize your listening, buying, and downloading experience at The Healing Music Discovery Store, we encourage you to: |
Use newer versions of Internet Explorer, Opera, Firefox, Safari, or Netscape Navigator
Use Real Audio Player - required for sampling many audio clips
Use a jukebox audio player that allows you to organize your music collection. (MusicMatch Jukebox, iTunes etc. most have free versions)
Disable pop-up blockers - this will enable you to see confirmation messages as add items to your cart |
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